Privacy Policy

  • Effective Date: October 20, 2021

  • This policy includes European Economic Area citizens.

Purpose of the Privacy Statement

  • To ensure transparency about data collection.

  • We comply with privacy laws.

Data Collection Principles

  • Disclosure: We disclose the processing purpose.

  • Limit data collection to necessary information.

  • Consent: We ask for explicit consent when required.

  • Security measures protect your data.

  • Rights: You can access, correct, or delete your data.

Contact us for questions about data collection.

Data Used, Purpose, and Retention

  1. Contact Purposes

    • Name, Phone, Email, Address

  2. Payment Processing

    • Name, Phone, Email, Address, Financial Data

  3. Account Registration

    • Email, Username, Password

  4. Newsletter Delivery

    • Email Address

  5. Customer Support

    • Name, Address, Email, Account Info

  6. Website Performance Analysis

    • User behavior and data

    • Retention: 12 months after service termination

Data Sharing

  • Data is not shared with third parties unless legally required.

Cookies and Tracking

  • We use cookies for better functionality.

  • Support for Do Not Track is available.

Security and Third-Party Websites

  • We prioritize securing your data.

  • Third party sites are not covered by this policy.

Amendments and Access

  • Right to Amend: We can change this policy as needed.

  • Regularly check this statement for updates.

  • Access: You may request data access, correction, or deletion.

Privacy Rights

  • You can know why data is collected and who accesses it.

  • Exercising your rights will not affect service or prices.

Data Handling and Complaints

  • We haven't shared or sold data in the last year.

  • For complaints, contact your local Data Protection Authority.

Children's Privacy

  • Our site is not intended for children.

    1. Information We Collect

    When you opt in to receive SMS messages from Mendes Law Group, we may collect the following types of information:

    a. Personal Information

    • Phone number

    • Name

    • Email address

    b. SMS Interaction Data

    • Content of SMS messages sent and received

    • Delivery status of messages

    • Response and engagement data related to SMS communications

    c. Case/Service-Related Information (if applicable)

    • Case number or client ID

    • Information necessary for service delivery or case updates

    2. How Mendes Law Group Uses Your Information

    Mendes Law Group use your information for the following purposes:

    a. Communication

    • To send you updates, reminders, and important information related to our services or your case

    • To respond to your inquiries and provide necessary assistance

    • To confirm your consent and opt-ins for SMS services

    b. Service Improvement

    • To analyze and improve our SMS messaging service

    • To better understand client preferences and enhance communication strategies

    c. Legal Compliance

    • To comply with applicable laws, regulations, and legal obligations

    • To respond to valid legal requests, including subpoenas, court orders, or government demands

    3. Sharing Your Information Mendes Law Group will not sell, trade, or disclose your personal information to third parties except as follows:

    a. Service Providers

    Mendes Law Group does not share your information with trusted third-party or vendors who assist us in operating our SMS platform. These providers are obligated to protect your data in accordance with applicable laws and contractual obligations.

    b. Legal Requirements

    Mendes Law Group may disclose your information if required by law or in response to legal processes such as subpoenas, court orders, or governmental inquiries.

    4. Security of Your Information

    Mendes Law Group takes reasonable precautions to protect your information from unauthorized access, use, or disclosure. While we employ industry-standard measures to safeguard your data, please be aware that no system is 100% secure. We cannot guarantee the absolute security of your information.

    5. Your Rights and Choices

    You have certain rights regarding your personal data, including:

    a. Opt-In

    To opt-in and start receiving SMS communications from Mendes Law Group text START to 508.232.3378. .Mendes Law Group will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that Message and data rates may apply, Message frequency may vary, text HELP or call 508-232-3378 for support and STOP to unsubscribe at any time." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Mendes Law Group respects your privacy and is committed to protecting your personal information. This privacy policy https://www.mendeslawgroup.com/privacy-policy and terms and conditions: explains how Mendes Law Group handles SMS communications, and the information Mendes Law Group collects. Customers can submit their information, with a phone number and consent checkbox at https://www.mendeslawgroup.com.

    By submitting this form, you agree that Mendes Law Group may call/email/text (SMS) you at the number and or email you provided above, to respond to your inquiry. Data and message rates may apply. Message frequency may vary. Reply Stop, to stop to OPT out. Reply Help for help or call 508-232-3378.
    Information Collection and Use:
    Consent-Based Messaging: Mendes Law Group only sends SMS messages to contacts who have requested to receive product and service updates. Purpose of the messages are used for Appointment reminders, Payment reminders, and case updates.
    Customer-Initiated Communication: Mendes Law Group responds to SMS messages initiated by customers. Mendes Law Group does not send unsolicited message blasts to our contacts. Storage of Information: All contact details and SMS message histories are securely stored in our account message history.
    b. Opt-Out

    To stop receiving SMS messages from Mendes Law Group, text STOP to 508.232.3378. You will no longer receive further messages. If you wish to receive updates from Mendes Law Group, respond START. Message and data rates may apply. Message frequency may vary. Text HELP for help or call Mendes Law Group at 508-232-3378.

    c. Help

    For assistance, text HELP to 508.232.3378. or www.mendeslawgroup.com for assistance to receive information about your subscription, opt-out instructions, and other support options. Message frequency may vary. Message and data rates may apply.    Respond STOP to opt out of messaging.

Contact Information

  • 403 N. Montello Street, Brockton, MA 02301

  • Email: MendesLawGroup@gmail.com

  • Phone: (508) 232.3378